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UNICON's
Infrastructure Support Services provide the help you need when you need
it. We provide affordable and dependable 24-hour support.
Our knowledge base spans the latest practices and methodologies. Our
solutions include state-of-the-art tools and technologies, developed
and implemented by IT experts. Our expertise, though, is not limited to
the cutting edge. Many of our consultants are professionally trained in
the operation and maintenance of legacy systems and software packages
as well as some of the most venerable development languages and
methodologies. Regardless of your company's technology profile, UNICON
has the experience and knowledge to fulfill your needs.
Services Available
UNICON
undertakes the responsibility for quality infrastructure support
services to our clients. Some of the services we provide include:
- Troubleshooting
and Repair - UNICON can pinpoint the cause of your Computer and Network
difficulties and likely provide you with a quick and inexpensive
solution.
- Installation
and Customization - UNICON installs, configures and customizes all
types of Computer and Network software packages.
- Asset
Inventory - UNICON can inventory all of your existing IT hardware and
software and provide you with a record for managing your Network
growth.
- Documentation and Diagramming - UNICON can identify, document and diagram your existing IT architecture.
- Upgrades
- UNICON can recommend and provide software and hardware upgrades to
keep your company up to date with cutting edge technologies.
- Maintenance
- UNICON can provide periodic maintenance to your Computer and Network
systems in order to prevent difficulties before they occur.
- Training
- UNICON offers training for numerous software packages including many
commonly used Microsoft Suites. UNICON is a Microsoft Certified
Partner.
Client Benefits
UNICON's goal is to provide cost-effective solutions to best meet the needs of our Infrastructure Services clients. Some of the benefits UNICON provides to our clients include:
- Flexibility
- UNICON's Infrastructure Services team permit clients to adjust their
service packages in order to facilitate efficiency in times of
fluctuating need.
- Resource
Maximization - UNICON's Infrastructure Services enable clients without
a Systems Administrator to redirect their limited IT resources to other
mission critical activities while ensuring that quality solutions are
provided in a timely and quality manner.
- 24-hour
Support - UNICON provides 24-hour support in order to keep critical
business systems operational and to solve debilitating problems before
they hinder productivity.
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